Ethicon engaged HumanCentric to conduct a comprehensive workflow study of a new procedure area. The result of this project was a series of deliverables that presented the information in an easy to grasp format. The final product allowed Ethicon's management and marketing teams to identify areas for competitive advantage. HumanCentric's team conducted in-depth research and observations of medical facilities, tools and medical personnel in order to create procedure maps and to develop an entire care pathway.